Incidents and maintenance reported on status page for DataScope https://status.datascope.io/ https://d1lppblt9t2x15.cloudfront.net/logos/5e245320abc9ff1b9aa5e026a15231ca.png https://status.datascope.io/ en https://status.datascope.io/incident/749460 Wed, 22 Oct 2025 19:47:00 -0000 https://status.datascope.io/incident/749460#f74e5eb43c096da470af8f5f1a6ff2a7e287a224f369b73175f81c232ba1ec26 Incident Entre las 09:39 y 10:09 (GMT-3) experimentamos una degradación total del servicio debido a un exceso de demanda en nuestra API, lo que provocó una sobrecarga en la base de datos. El sistema de autoescalado intentó compensar el incremento de carga pero terminó interrumpiendo los servicios, generando una caída temporal. El sistema fue restaurado completamente a las 10:09 (GMT-3). Between 09:39 and 10:09 (GMT-3), we experienced a total service degradation due to excessive demand on our API, which caused a database overload. The autoscaling system attempted to handle the increased load but eventually interrupted our services, resulting in a temporary outage. The system was fully restored at 10:09 (GMT-3). Entre 09:39 e 10:09 (GMT-3), tivemos uma interrupção total do serviço devido a um excesso de demanda em nossa API, o que causou uma sobrecarga no banco de dados. O sistema de autoescalonamento tentou compensar o aumento de carga, mas acabou interrompendo os serviços, resultando em uma queda temporária. O sistema foi totalmente restaurado às 10:09 (GMT-3). https://status.datascope.io/incident/399504 Wed, 17 Jul 2024 12:40:00 -0000 https://status.datascope.io/incident/399504#cfe0d49df3d8855fe70e5e535caeb2e86f3a37f13d61acefceb5b8588738c274 Incident We experienced a temporary blockage of access to PDFs and logos due to recent system maintenance. We are pleased to inform you that access has now been fully restored. Thank you for your understanding and patience. Experimentamos un bloqueo temporal del acceso a PDFs y logotipos debido a un mantenimiento reciente del sistema. Nos complace informarles que el acceso ha sido completamente restablecido. Gracias por su comprensión y paciencia. Experimentamos um bloqueio temporário ao acesso a PDFs e logotipos devido à recente manutenção do sistema. Temos o prazer de informar que o acesso foi totalmente restaurado. Obrigado pela sua compreensão e paciência. https://status.datascope.io/maintenance/327780 Fri, 16 Feb 2024 16:33:33 -0000 https://status.datascope.io/incident/327780#bf85edbd27887c02e6db678f902160f052bc97a3e4fcb12b6de0fc9d5766f6cb Maintenance Dear Users, We've scheduled a maintenance window from Saturday, February 17th at 23:00 PM GMT -03 to Sunday, February 18th at 6:00 AM GMT -03. This downtime is crucial for infrastructure enhancements and service quality improvements. The mobile App will continue collecting data, but it will sync once the servers are up again. ---- Estimado usuarios, Hemos programado un período de mantenimiento desde el sábado 17 de febrero a las 23:00 p. m. GMT -03 hasta el domingo 18 de febrero a las 6:00 a. m. GMT -03. Este tiempo de inactividad es crucial para las mejoras de la infraestructura y la calidad del servicio. La aplicación móvil seguirá recopilando datos, pero se sincronizará una vez que los servidores vuelvan a funcionar. https://status.datascope.io/incident/175185 Fri, 10 Feb 2023 11:48:00 -0000 https://status.datascope.io/incident/175185#c3aac421f609b6e32623ba0238de738e74a5e0b0477fed36fe9ab1420e3ef1f4 Incident Some Android devices are having problems to log in, if you are one of them, please go to the PlayStore and update to the latest version that was released 10 feb 2023 or you can check in your device if you are in version 1.5.33 https://status.datascope.io/incident/83287 Thu, 21 Apr 2022 13:30:00 -0000 https://status.datascope.io/incident/83287#f0887d4b0dfe15d3781083cb2827a96dda768f17a6b5c9ebb5de4cf228c0e265 Incident The Web App is currently unavailable for a percentage of our users. This issue is related to our internal services. We're working on fixing the issue and will be available again very soon.